“Good morning! My name is Nancy Converse and I’d like to tell you where to go!”

That was my first introduction to the energetic outgoing travel agent from Quality Travel who now serves as their manager of Leisure Travel department and directs their community outreach. Nancy was visiting my chapter of Business Networking International.

“I’m one of those fortunate people who loves her work,” she recently told me with a smile. “My greatest pleasure is knowing that I’ve helped people build special memories.” Nancy has spent 27 years doing just that, with the past 20 at Quality Travel.

“Good morning! My name is Nancy Converse and I’d like to tell you where to go!”

That was my first introduction to the energetic outgoing travel agent from Quality Travel who now serves as their manager of Leisure Travel department and directs their community outreach. Nancy was visiting my chapter of Business Networking International.

“I’m one of those fortunate people who loves her work,” she recently told me with a smile. “My greatest pleasure is knowing that I’ve helped people build special memories.” Nancy has spent 27 years doing just that, with the past 20 at Quality Travel.

Quality Travel is a full-service travel agency that provides travel assistance to leisure, corporate and group clients. We specialize in honeymoons, destination weddings and family travel. Our agency has experts in travel to Europe, Disney, cruises and tours as well as international corporate travel and meetings.

Born and raised in Rhode Island, Nancy and her husband, Bob, have spent the past 31 years in the Northern Virginia area, where they raised triplets and now enjoy spending time with their eight grandchildren, including a set of 8-month old twins.

As her children left elementary school, Nancy began looking for a career that would be interesting as well as rewarding. One day when talking to a friend about a recent trip to Aruba, her friend said, “You know, Nancy, you should be a travel agent!”

She has a degree from Northern Virginia Community College in Travel & Tourism, is a Certified Travel Counselor as well as an Accredited Cruise Counselor from the Cruise Lines International Association.

She has studied hard and worked even harder with one goal in mind, that she would make every trip as perfect as possible for her clients.

When she’s not helping someone plan that perfect trip, she enjoys – you guessed it – traveling with her husband. You might also find her puttering in her garden or involved in a political cause.

In the years Nancy has spent in the travel industry there have been a lot of changes. Now, through the Internet, people are able to do a lot more in arranging their own travel.

Nancy is quick to point out that many people think they are saving money when they don’t use a travel agent, but it may not really be the case. “In today’s travel climate, using the services of a travel agent may actually reduce costs and provide the client with professional expertise at little or no extra cost.”

When it comes to traveling by car, Nancy only trusts Tom Ivey and the professionals at Tysons Auto Specialties. She and her husband enjoy the honest, friendly service they receive each visit.

“My husband had been using a large, national chain repair company,” Nancy said. “After I finally convinced him to see Tom, he was shocked to see the huge difference in the two estimates. Tyson’s Auto was $825.00 less! I have recommended many friends to Tyson’s Auto, in fact, eight of my co-workers at Quality Travel now use them. They all agree…the service is fantastic!”

Leave a Reply